Contact Us
Official email and business-address details for Provider Portal support, payments, privacy and policy questions.
Effective and last updated: 30 July 2026
1. Email support
For Provider Portal access, payment, credits, lead records, privacy, policies or complaints, email support@findoly.com. Findoly does not publish a support telephone number for this Portal.
Use the email address associated with your Provider account where possible. Include the registered mobile number and a clear subject so the case can be routed correctly.
Back to contents2. Business address
Findoly Solutions LLP
WeWork Mindspace, 6th Floor,
Malad West, Mumbai – 400064,
Maharashtra, India.
This is a business contact address. The Provider Portal supplies digital services and has no physical-return or parcel-delivery facility.
Back to contents3. Suggested email subjects
- Login Support
- Payment Review
- Credit or Subscription Issue
- Lead Data Concern
- Privacy Request
- Intellectual Property Complaint
- Formal Grievance
4. Information that helps us respond
Include relevant dates, order or payment references, lead references, screenshots and a short description of the expected result. Remove OTPs, UPI PINs, CVV and full card numbers. Do not send unnecessary customer personal data.
Back to contents5. Policies and escalation
Review the policy relevant to your issue before writing. Formal complaints and escalation are handled under the Grievance Redressal Policy.
Back to contents